TO PLACE A PAYPAL ORDER
Choose the book you want. Click the PAYPAL button corresponding to your country of residence. Follow directions. The entire transaction, including shipping costs will be handled and secured through Paypal.com. You may need to set up a free account with Paypal before checking out. A paypal account is free, and is an easy, safe and secure way to make payments on the web.

TO PLACE AN EMAIL ORDER
If you are not comfortable using PAYPAL, then an email to info@talesfromthefarm.co.nz will reach us.

USE THE CONTACT FORM: Click on the Contact Us button.

CONTACT US BY PHONE
INTERNATIONAL: 64 3 312 4321. Within NZ: Ph 03 312 4321 | Mob: 027 452 9858

PRICES
All pricing is in New Zealand Dollars and PAYPAL attends to currency conversion as a matter of course.

PAYMENT
Paypal will handle Visa and Mastercard payments.

New Zealanders may pay by cheque and direct bank deposit/internet banking. Please contact us for our bank details if you would like to pay via direct bank deposit/internet banking.

Orders paid for by cheque will be dispatched upon cheque clearance.

PROCESSING TIME
From placement of your order to shipping - 1 to 3 days. You will receive an email confirming your purchase when you place your order. Please make sure we have your most current working email address so we are able to contact you!

SHIPPING
New Zealand orders: should arrive at their destination within 3-8 business days.
North American orders for The New Old Truck only: are dispatched by our distributor, Alma Public Library, Michigan. Delivery time will reflect the distance you are from Michigan, but should arrive within 10 business days.
International orders: will reflect postage timetables world-wide from New Zealand.
If faster postal times are needed, please send an email to make arrangements.

RETURNS | REFUNDS | PROBLEMS
If there is any problem, please email us quickly. We will respond as soon as possible.